Thank you for being good at what you do. (Tim, our claims manager)
Auto-Owners called yesterday and said repair the car, no deductible.
I called you Friday afternoon at 3:15 pm to report the accident and by Monday early afternoon the insurance company said OK to repair.
Many people complain, I say thank you.
I am recently married & expecting a baby. My wife and I were looking for ways to cut our monthly expenses so we called Doyle & Ogden. Our agent Jan combined both of our autos with our house insurance and saved us over $500 a year! On top of that we now have better coverage including $1,000,000 in personal liability, $20,000 for identity theft, and $20,000 for water back up. We couldn’t be happier!
Thank you Tim for your quick response. Although I may not deal with you often, I have found you to be extremely courteous, professional and responsive. So much so, that I would not want to switch insurance agencies because of your excellent claims service. That goes for customer service from Tim Matusak, too.
Thank you so much for following up on this. Yes, we received the check yesterday. I cannot express how grateful I am to have an insurance company that really cares about its customers. Doyle & Ogden has been really great for all of our needs.