Thank you Tim for your quick response. Although I may not deal with you often, I have found you to be extremely courteous, professional and responsive. So much so, that I would not want to switch insurance agencies because of your excellent claims service. That goes for customer service from Tim Matusak, too.
Thank you so much for following up on this. Yes, we received the check yesterday. I cannot express how grateful I am to have an insurance company that really cares about its customers. Doyle & Ogden has been really great for all of our needs.
Thank you for being good at what you do. (Tim, our claims manager)
Auto-Owners called yesterday and said repair the car, no deductible.
I called you Friday afternoon at 3:15 pm to report the accident and by Monday early afternoon the insurance company said OK to repair.
Many people complain, I say thank you.
Melissa, First off, I want to thank you for your great service. You’ve been super fast to respond, quick to offer experienced, wise suggestions and just great at going above and beyond what I experience from most professional business persons. You are one of the reasons I stay with Doyle & Ogden and why I carry so many policies through your company.Thank you so much.