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Thank you so much for following up on this. Yes, we received the check yesterday. I cannot express how grateful I am to have an insurance company that really cares about its customers. Doyle & Ogden has been really great for all of our needs.
Thank you for being good at what you do. (Tim, our claims manager)
Auto-Owners called yesterday and said repair the car, no deductible.
I called you Friday afternoon at 3:15 pm to report the accident and by Monday early afternoon the insurance company said OK to repair.
Many people complain, I say thank you.
I can’t say enough about Carla Lewis and her service. She always has options for me. The company she found for my home and cars is exceptional not only in what it covers but price. Carla also takes the time and answers any and all questions.
Thank you Tim for your quick response. Although I may not deal with you often, I have found you to be extremely courteous, professional and responsive. So much so, that I would not want to switch insurance agencies because of your excellent claims service. That goes for customer service from Tim Matusak, too.