Thank you for being good at what you do. (Tim, our claims manager)
Auto-Owners called yesterday and said repair the car, no deductible.
I called you Friday afternoon at 3:15 pm to report the accident and by Monday early afternoon the insurance company said OK to repair.
Many people complain, I say thank you.

Melissa, First off, I want to thank you for your great service. You’ve been super fast to respond, quick to offer experienced, wise suggestions and just great at going above and beyond what I experience from most professional business persons. You are one of the reasons I stay with Doyle & Ogden and why I carry so many policies through your company.Thank you so much.

I would like to extend a thank you to Mr. Casey. He was very helpful and patient. I received excellent customer service and would recommend your company to anyone seeking insurance of their own. Thanks so much to everyone at D&O.

Thank you Tim for your quick response. Although I may not deal with you often, I have found you to be extremely courteous, professional and responsive. So much so, that I would not want to switch insurance agencies because of your excellent claims service. That goes for customer service from Tim Matusak, too.