Thank you so much for following up on this. Yes, we received the check yesterday. I cannot express how grateful I am to have an insurance company that really cares about its customers. Doyle & Ogden has been really great for all of our needs.
I am recently married & expecting a baby. My wife and I were looking for ways to cut our monthly expenses so we called Doyle & Ogden. Our agent Jan combined both of our autos with our house insurance and saved us over $500 a year! On top of that we now have better coverage including $1,000,000 in personal liability, $20,000 for identity theft, and $20,000 for water back up. We couldn’t be happier!
Thank you for being good at what you do. (Tim, our claims manager)
Auto-Owners called yesterday and said repair the car, no deductible.
I called you Friday afternoon at 3:15 pm to report the accident and by Monday early afternoon the insurance company said OK to repair.
Many people complain, I say thank you.
Thank you Tim for your quick response. Although I may not deal with you often, I have found you to be extremely courteous, professional and responsive. So much so, that I would not want to switch insurance agencies because of your excellent claims service. That goes for customer service from Tim Matusak, too.